Frankli

Get a pulse on how things are going for your people

Introduction to Surveys & Polls

Everything you need to know about the Surveys & Polls feature in Frankli

Survey & Polls

Here we'll show you everything you can do as employee with surveys.

Surveys As An Employee

How to respond to a survey you've been invited to complete

Responding to a Survey

Using Frankli's Survey tools as an employee

As an Employee

Explaining the Survey and Polls Admin role and what it involves

What is a Survey & Polls Admin?

How Admins can give selected people access to Survey Admin features

Managing your Survey Admins

A guide to all the data available on survey analytics

Survey Analytics

As an Admin

Here we'll take you through how to create elegant, engaging surveys within Frankli

Creating a Survey

Creating a Custom Survey

You can edit survey that is scheduled in the future or recurring one. Here is how

Editing survey

Need to extend out an active survey? Here's how to do that.

Changing the survey expiry date

How you can see the responses to a survey after it has ended

Viewing survey responses

Archiving a survey

You can see a survey after its been sent. Here's how.

Can I see a survey after its been sent?

Here's how to remind survey recipients to answer your survey.

How to send an email reminder to survey recipients

How to export the results of a Custom Survey in PDF or CSV format

Exporting Custom Survey Data

Using Frankli's Survey tools as a survey admin

As a Survey Admin

A quick guide to publishing eNPS surveys in Frankli

How to Measure eNPS with Frankli

A brief explanation of the the reporting available for eNPS surveys in Frankli

How to View your eNPS Score

Your guide to running eNPS surveys in Frankli

eNPS Surveys

Find answers and get help from Intercom Support and Community Experts

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