When you go to your Frankli dashboard, you'll see a widget with your latest Zendesk stats. Here, you'll find the metrics that were configured for your company, plus information on when your data was last updated.
1:1 Meeting
If you're a manager holding a 1:1 meeting with a team member, you'll see their Zendesk stats in the sidebar.
This view also gives you an option to see the stats for previous months.
Review cycles
As with 1:1 meetings, you can see the Zendesk data in the sidebar when you're completing a Manager Review or Self-Reflection survey. This sidebar has the same option to filter by month.
