All Collections
How Can I View my Zendesk Stats?
How Can I View my Zendesk Stats?

Find out how to see Zendesk metrics in Frankli

Ronan McCabe avatar
Written by Ronan McCabe
Updated over a week ago

When you go to your Frankli dashboard, you'll see a widget with your latest Zendesk stats. Here, you'll find the metrics that were configured for your company, plus information on when your data was last updated.

1:1 Meeting

If you're a manager holding a 1:1 meeting with a team member, you'll see their Zendesk stats in the sidebar.

This view also gives you an option to see the stats for previous months.

Review cycles

As with 1:1 meetings, you can see the Zendesk data in the sidebar when you're completing a Manager Review or Self-Reflection survey. This sidebar has the same option to filter by month.

Did this answer your question?