Zendesk QA stats of team members can be viewed by managers during a 1:1 meeting.
1:1 Meeting
If you're a manager holding a 1:1 meeting with a team member, you'll see their Zendesk QA stats in the sidebar.
In the sidebar, you will see the following Internal Quality Score (IQS) statistics:
IQS for the current month
IQS for the previous month
Month to month change in IQS