You can change your password for security reasons or reset it if you forget it.

Change your password

To change your password in Frankli you must be signed in. From the navigation bar across the top of your screen, select the icon with the arrow facing down located next to the notification icons.

Navigate to the menu item entitled ‘Change Password’. A new dialogue will open asking you to enter and confirm your new password. Both passwords must match and meet the password criteria of a minimum of 8 characters. 

Click the button entitled ‘Change’ to set your new password. You can also opt out of this by 'Cancel'.

Your new password will take effect next time you sign into Frankli.

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