How do I Reset my Password?

A quick guide to resetting your password.

Noel Dykes avatar
Written by Noel Dykes
Updated over a week ago

If you can't remember your password when you go to sign in to Frankli, don't worry - it happens to the best of us!

How to Reset your Password

1. On the Login Screen, select Forgot password. You'll find it under the Sign In button.

2. When prompted, enter the email address associated with your Frankli account. 

3. Once you’ve entered the email address, select Submit.

4. You will receive an email outlining the steps you need to take in order to reset your password.

If you don't receive an email, be sure and check your Spam folder, just in case it ends up in there.

Did this answer your question?