How do I reset my Password?

Help with reseting your password. It happens to the best of us.

Written by Cian Collins
Updated over a week ago

How do I change my password?

Help with changing your password.

Written by Cian Collins
Updated over a week ago

How do I add New People?

Step by step guide to onboarding people to Frankli

Written by Noel Dykes
Updated over a week ago

How to add, edit or delete departments

If you're an admin, you can add, edit and deleted departments via your admin dashboard. Here's how.

Written by Angela Healey
Updated over a week ago

How do I populate my Org Chart?

A note on how your Org Chart gets configured within Frankli

Written by Cian Collins
Updated over a week ago

What is a Goal Admin?

The Goal admin role in Frankli explained

Written by Shane McGowan
Updated over a week ago

Can I invite external people to review cycles?

People can only be part of review cycles if they are using Frankli.

Written by Martin McLaughlin
Updated over a week ago

Can I add custom Survey questions?

Here we explain how to request customising survey questions

Written by Noel Dykes
Updated over a week ago

How do I add new personal of professional interests?

Looking for interests that don't exist, here's how to request them

Written by Noel Dykes
Updated over a week ago

Where can I view my competencies?

Find and view your own competencies or those of your colleagues

Written by Noel Dykes
Updated over a week ago

How do I update my Manager in Frankli?

Noticed your manager is wrong and you want to change that. Here's how

Written by Noel Dykes
Updated over a week ago

I can't find a colleague when creating a 1:1

Understanding how 1:1's work with your people

Written by Noel Dykes
Updated over a week ago

What happens when I give praise?

A note on where praise lives and who finds out about it

Written by Noel Dykes
Updated over a week ago

How do I see my past reflection responses?

Once you have submitted your reflection responses you can view them again. Here's how.

Written by Angela Healey
Updated over a week ago

How come I can't see My Reviews in my sidebar?

Even if you have the My Reviews feature enabled, you still might not see it in your sidebar. Here's why.

Written by Angela Healey
Updated over a week ago

How do I answer a self reflection request?

Self reflections are an important aspect of frankli. Here's how to answer one.

Written by Angela Healey
Updated over a week ago

Why do I need to nominate a colleague to complete a peer review?

You work with a lot of different people over the course of the year. You should always get their feedback.

Written by Angela Healey
Updated over a week ago

How do I nominate a colleague to do a peer review?

Here's how to nominate your colleague to complete one.

Written by Angela Healey
Updated over a week ago

What is a 360º Request?

A 360º request is when you have been nominated by a colleague to provide a peer review.

Written by Angela Healey
Updated over a week ago

How do I respond to feedback requests

If you have received a feedback request heres what you can do.

Written by Angela Healey
Updated over a week ago

How do I decline a feedback request?

If you do not want to respond to a feedback request, you don't have to. Here we walk you through the process of declining a request.

Written by Angela Healey
Updated over a week ago

When am I finished a review cycle?

Here's how to know when you've done everything you need to as part of a review cycle.

Written by Martin McLaughlin
Updated over a week ago

How to create a survey

Here's how to create a pulse survey for your employees as an admin or manager.

Written by Angela Healey
Updated over a week ago

Can I see a survey after its been sent?

You can see a survey after its been sent. Here's how.

Written by Angela Healey
Updated over a week ago

How come I can't see my colleagues in Team View?

Here we distinguish between Team View and People Directory in Frankli

Written by Noel Dykes
Updated over a week ago