New functionality

  • Connect - Mentoring 2.0 - Overhaul of design for the mentor landing page, how mentor interests and how mentoring sessions get displayed.

  • eNPS - Introduction of the ability to run eNPS directly within Frankli as an addition to existing surveys & custom surveys.

  • New Feedback UI - We overhauled all feedback channels to make the workflow and UI more conversational, easy to navigate and to engage with.

  • Linking 1:1 meetings to discuss the outcome of a review cycle - Introduction of the ability to close out an end of review cycle conversation using a dedicate view and to a set of talking points linked to 1:1 meetings.

  • Ability to change the naming conventions used for teams & departments - as no two companies are exactly the same, we extended the ability for an Admin to update how they refer to their teams and departments directly in Frankli

  • Enhanced Goal Owner visibility - we improved all notifications associated directly with goal owners on goals that are due, have changed scope or have had updates from other participants.

  • Onboarding experience - Design and delivery of a new customer onboarding journey both in product and via email reminders.

  • Goal copy & filtering - we made is easier to filter on existing active goals and copy the overall goal structure for use in a new goal.


  • Improvements and bug fixes for the Goal Admin function in Frankli.

  • Updates to 'Edit Goal' workflow and UI descriptors.

  • Bug fixes for 1:1 meetings events hanging around in Outlook calendars

  • Improvements to the Bulk Upload. workflow and validation performed on upload file.

  • Remove the 3 person limit restriction for both the 'Onboarding' & 'Exit Interview' surveys

  • Display of competencies on the coaching & mentoring dashboards

  • Introduction of better error handling for notifications throughout Frankli.

  • Improvements to the overall 'Socailise' workflow.

  • Updates to how a Manager can view feedback on their direct reports in 'Team View'

  • Introduction of the ability to extend an active 'Survey' or 'Poll' in Frankli

  • Introduction of the ability to upload external feedback directly into Frankli.

  • Improvements to closing the loop on the outcome of a review cycle using 1:1 meetings to deliver this.

  • Improvements to eNPS reporting

  • Further enhancements to response times of critical features in Frankli.

  • Further enhancement work done on our Slack Integration.

  • Improvements to the delivery times associated with emails we send our customers relating to their activity in Frankli.

  • Improvements to how we set unit variables for key results when creating new goal OKRs in Frankli.

  • Improvements to the overall experience when viewing survey results or replying to an active survey.

  • Updates and fixes to breadcrumb navigation in product.

Want to see more

Here's what we released in the first quarter of 2021.

Here's what we released in the third quarter of 2021.

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