When filling in a Self-Reflection or a Manager Review in Frankli we encourage you to use our built-in text editor. We designed it to be user-friendly and Frankli will autosave your answers so you will not accidentally lose aany of your work.
Sometimes it might be the case that you need to paste your answers from an external document. In cases where your form doesn't save after pasting answers from a document here is what you can do to fix that:
Make sure your answers do not exceed the character limit.
If your answers are within the limit and they still do not save, make sure that you clear excessive formatting from your document text before pasting. In Word, you can do that with the 'Clear formatting option' available by expanding the styles menu.